Legal

Terms of Service

Last updated: 3 October 2026

These Terms of Service govern your access to and use of Valia Solutions. By creating an account or using the service, you agree to these terms.

1. The service

Valia Solutions (“Valia”, “we”, “us”) provides an online platform for building and running automated workflows that connect third-party applications, including AI agents, triggers, and integrations. Features, limits, and pricing may change over time; we will give reasonable notice of material changes.

2. Accounts

You must provide accurate information when registering and keep your credentials secure. You are responsible for all activity under your account, including workflows you build and the actions they take. You must be at least 18 years old to use the service.

3. Acceptable use

Your use of Valia is subject to our Acceptable Use Policy, which prohibits, among other things, spam and unsolicited bulk messaging, scraping or access that violates another service's terms, credential stuffing, and any unlawful use. Violations may result in immediate suspension or termination without refund.

4. Connected accounts & third-party services

When you connect a third-party application, you authorize Valia to access it on your behalf to run your workflows. You are responsible for complying with the terms of those services, and we are not responsible for their availability, changes, or actions taken through them at your direction.

5. Plans, runs & billing

• Paid plans are billed in advance on a recurring monthly basis until cancelled.
• Usage is measured in workflow runs as described on the pricing page. Run allowances refresh each billing cycle and, unless stated otherwise, do not roll over.
• You authorise us and our payment processor to charge your payment method for all fees due.
• Prices are exclusive of applicable taxes (e.g. VAT), which will be added where required.

6. Cancellation

You may cancel at any time from your account dashboard. Cancellation takes effect at the end of the current billing period, and you retain access until then. Refunds are governed by our Refund Policy.

7. Your content & data

You retain ownership of the data you bring to the platform and the workflows you create. You grant us the limited rights needed to operate the service and run your workflows. You are responsible for ensuring you have the right to process the data your workflows handle.

8. Our intellectual property

The Valia platform, software, branding, and website are owned by us and protected by intellectual-property laws. These terms grant you no rights in them except the limited right to use the service.

9. Disclaimers

The service is provided “as is” and “as available”. Automated and AI-generated actions may be imperfect; you are responsible for configuring approvals and reviewing outcomes for sensitive actions. We do not warrant that the service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

11. Suspension & termination

We may suspend or terminate your access if you breach these terms or the Acceptable Use Policy, or where required to protect the service, other users, or comply with law.

12. Governing law

These terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law rules. The courts located there shall have jurisdiction, subject to any mandatory consumer-protection rights you have in your country of residence.

13. Changes

We may update these terms from time to time. We will post the revised version here with a new “last updated” date and, where changes are material, provide additional notice.

14. Contact

Questions about these terms? Email support@valiasolutions.com.